Frequently Asked Questions

Where do you ship to?

Mag-Tools ships to all U.S. destinations from its warehouse located in Colorado.  We ship internationally to Australia, Bangladesh, Belgium, Brazil, Canada, Chile, Croatia, France, Germany, India, Iraq, Ireland, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Qatar, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom, and Vietnam.

Can I get a shipping quote?

Yes, follow these steps to get your shipping quote.

1. Go to your Shopping Cart.
2. If you agree, click the check box next to the "I agree to Mag-Tools terms and conditions".
3. Click Check Out.
4. Add your address.
5. Click Continue to Shipping Method
Here, you will get your shipping quote.

Track your order!

When your order ships, you will receive an e-mail that contains the tracking number. Below are links to tracking sites to monitor package shipments.

Track UPS

Track USPS

 

What does on backorder mean?

If an item is temporarily out-of-stock, it displays a status of "On Backorder" at the top of the item's page. An item listed as "On Backorder" is available for purchase but is not in-stock and not available to ship. We provide an estimated arrival date for inventory to be in-stock. However, the estimated date is only an estimate and we do NOT guarantee our inventory will be in-stock and prepared for shipment by the estimated date.

In the instance of a "Backorder", our Customer Service team will email you with the option to hold the entire order until all items are in stock to ship or to ship in-stock items and at a later date, ship the backordered items once the items are back in-stock. Backordered items cannot be expedited and will ship via the shipping service of our choice as soon as they are available. If an order is shipped in multiple packages, we do Not charge for the split shipment.

- International Note: Due to customs regulations, we cannot partially ship international orders. In the instance of a "Backorder", Customer Service will send you an email offering to ship your entire order once all items are available or to cancel your order with a full refund.


What is California Proposition 65?

Proposition 65 requires sellers to supply California consumers with a warning prior to purchasing products which can contain the hazardous chemicals identified in the list compiled at http://oehha.ca.gov/prop65/prop65_list/Newlist.html.

Due to the durable, industrial construction of Magswitch tools, almost all of our products can expose consumers to chemicals including nickel, tetrafluoroethylene, and toluene that are known to the state of California to cause cancer and reproductive harm. While most of our products contain these chemicals within their housing, there are a select few products with exposed surfaces which can bring these chemicals into dermal contact. Any tool with an EH or UH (high temperature) designation will have a nickel plating to ensure corrosion resistance at higher temperatures, so we advise wearing gloves when handling them. Many Magswitch Industrial Solutions feature nickel plating, Teflon gaskets, and acrylic sealant which require warnings but are equally important for tool durability.

Proposition 65 also requires that consumers are warned about the hazards of exposure to wood dust. While most of our woodworking tools do not generate wood dust, they may be used on table saws and other tools which do. Remember that drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer. Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection. For more information go to www.P65Warnings.ca.gov/wood.