Warranty and Returns

Warranty Disclaimer

Product warranties are dependent upon the manufacturer.
Magswitch products are covered by a 1-year warranty for product defect. 

Return Policy

Mag-Tools wants to make sure that our customers are happy with their purchase. Mag-Tools customers are covered by a 48-hour return window from time of receipt and must contact our Customer Service team at cs@magswitch.com.au  as a Return Merchandise Authorization (RMA) number is required for all returns. Returns without an RMA will be declined and sent back to sender. 

The product(s) must be returned in New and Unused Condition, including original manufacturer packaging, tags, documentation, and all accessories/parts. You can return your item for a refund of the item price, less any shipping fees. You will need to cover shipping back to us. Returns will be subject to a 25% restocking charge. The original shipping cost will not be refunded.